Unless specified otherwise, pakages will be sent without a signature required.
All orders are shipped via UPS or freight.White glove ground serviceis also available upon request.That includes unpacking, assembly, and packaging removal.
If order is shipped by UPS, UPS will NOT contact you prior to delivery. If no one is home, it will be up to the driver to decide whether or not to leave it at the door.
All shipping costs are lost to the customer when a product is returned for a refund. This includes their cost to return the item(s).
Shipping Surcharge
Rugs , sofas , tables and other large items are bulky and heavy, our cost to ship them is higher than other items; therefore, these large items have a delivery surcharge.
Sales Tax
Sales tax is automatically applied to your cityschemes.com order in accordance with individual state regulations if your shipping address is in one of the following states: AZ, CA, CO, FL, GA, HI, IL, MA, MI, MN, MO, NC, NJ, NV, NY, OH, PA, TX, VA, WA, or the District of Columbia.
Sales tax is automatically applied to freight charges in accordance with individual state regulations if your shipping address is in one of the following states: CA, CO, FL, GA, HI, NC, NY, TX, or WA.
Defective return for replacement
If merchandise recieved is damaged or defective , customers have 48 hours to notify our customer service.All notifications after 48 hours will not be returned or refunded.
If the customer needs to return an item which was recieved in perfect condition will have to pay for the return of the shipping cost.we take great pride in the quality of our merchandise. if for any reason you are not happy with your purchase , we will replace or refund your purchase against manufacturer's defects ONLY.
if you have questions regarding our return policy, please call 1.866.450.CITY (2489) or 617.776.7777 Monday - Friday 8 am - 5 pm EST
items returned opened are charged a "restocking fee" (unless it was damaged/etc or the merchant's fault). Typical restock fees are 5-15%. | 
